Careers at BOLD Business

Role

We’re hiring for Core Network Engineers to support a large-scale branch-site network program across APAC. You’ll work on core network engineering activities supporting branch connectivity, stability, and rollout execution across a long-duration (12+ month) effort.

Location: This role is based on-site in India.

Eligibility: Currently in Hyderabad or Bangalore / Willing to relocate to Hyderabad or Bangalore.

Responsibilities

• Support core network engineering deliverables tied to branch-site deployments and refresh activities
• Configure, validate, and troubleshoot core routing/switching components supporting branch connectivity
• Partner with leads and wireless/Cradlepoint resources to ensure end-to-end network readiness
• Participate in implementation planning, change execution, and post-change validation
• Document configurations, implementation steps, and operational handoffs

Required Qualifications

• Strong hands-on experience in enterprise network engineering (routing/switching)
• CCNA required (CCNP preferred)
• Experience supporting multi-site rollouts, refresh programs, or large enterprise environments
• Strong troubleshooting and documentation discipline

Nice to Have

• Experience in financial services environments or highly regulated enterprise programs
• Familiarity with cellular/SD-WAN edge concepts (Cradlepoint exposure is a plus)

Role

We are seeking a highly skilled Certified DWDM Engineer to join our optical transport team. In this role, you will be responsible for the end-to-end lifecycle—design, deployment, and optimization—of our high-capacity Dense Wavelength Division Multiplexing (DWDM) networks.

As a "Certified" specialist, you are expected to bring verified expertise in industry-leading platforms (such as Ciena, Nokia, or Cisco) to ensure our fiber-optic backbone operates with maximum spectral efficiency and 99.999% reliability.

Key Responsibilities

1. Network Design & Planning

• Optical Path Engineering: Conduct link budget analysis, OSNR (Optical Signal-to-Noise Ratio) calculations, and chromatic dispersion compensation planning.
• Capacity Management: Design wavelength allocation maps and manage the growth of C-band and L-band spectrum to meet increasing data demands.
• Architecture Design: Develop resilient network topologies, including ring protection (SNCP), mesh restoration, and ROADM (Reconfigurable Optical Add-Drop Multiplexer) configurations.

1. Implementation & Integration

• Commissioning: Lead the physical installation, power-up, and software configuration of DWDM shelves, transponders, amplifiers (EDFAs/Raman), and multiplexers.
• Vendor Coordination: Work closely with hardware vendors to integrate new-generation coherent optics (e.g., 400G/800G+ wavelengths) into existing legacy fiber plants.
• Circuit Provisioning: Manage the end-to-end provisioning of high-bandwidth services (Ethernet, OTN, Fibre Channel) across the optical transport layer.

1. Maintenance & Troubleshooting

• Advanced Diagnostics: Utilize OTDR (Optical Time-Domain Reflectometer), OSA (Optical Spectrum Analyzer), and BERT (Bit Error Rate Test) equipment to localize fiber faults and signal degradation.
• NOC Support: Act as the Tier 3 escalation point for complex optical layer incidents, performing deep-dive root cause analysis on "flapping" links or high Pre-FEC BER issues.
• Performance Tuning: Monitor and optimize optical power levels and gain tilt across long-haul spans to maintain signal integrity.

Required Skills & Experience

• Bachelor’s degree in Electrical Engineering, Telecommunications, or a related technical field.
• Deep understanding of ITU-T G.709 (OTN) standards, WDM physics, and fiber types (G.652, G.655).
• Proficiency with Network Management Systems (NMS) and SDN controllers for optical automation.
• Experience using optical modeling software (e.g., Ciena OnePlanner, Nokia 1830 EPT, or VPIphotonics).

Professional Certifications (Preferred)

• Ciena: Optical Communications Professional (OC-P) or Consultant (OC-C).
• Nokia: Certified Optical Network Professional (ONP).
• Cisco: CCNP Optical or specialized Cisco Transport certificates.
• General: OTT Certified Optical Network Engineer (CONE).

The Ideal Candidate

You are a "fiber-first" engineer who thrives on the physics of light. You understand that a single fiber break can impact terabits of data, and you possess the meticulous attention to detail required to manage the invisible infrastructure that powers the modern internet.

Industry Insight 2026: Preference will be given to candidates with experience in 400ZR/ZR+ pluggable optics and SDN-based optical grooming.

About the Role

We’re seeking a highly experienced Wired Network Engineer with both hands-on implementation and network design/architecture expertise to support a large-scale network modernization project across 600+ retail store locations.

This role requires a strong blend of strategic network design validation, architecture-level problem-solving, and hands-on implementation in complex enterprise WAN environments leveraging Viptela SD-WAN and Cisco IOS-XE technologies.

If you can operate at both architectural and executional levels—designing, validating, and deploying enterprise-grade WAN solutions—this project is for you.

What You’ll Be Doing

• Lead and execute network upgrades across 600+ distributed retail sites following established design and deployment frameworks
• Design, validate, and refine enterprise network architectures and configuration templates before deployment
• Ensure network solutions align with enterprise standards, scalability, and security best practices
• Implement and optimize configurations on Viptela SD-WAN and Cisco IOS-XE platforms
• Troubleshoot and resolve advanced WAN connectivity and performance issues across hybrid environments
• Collaborate with architecture, operations, and implementation teams to ensure seamless rollout execution
• Provide technical and design guidance to junior engineers and implementation partners
• Document network design decisions, rollout progress, configuration updates, and technical findings

What We’re Looking For:

• 7+ years of hands-on network engineering experience in large-scale enterprise environments
• Proven network design and architecture experience (preferably in distributed or multi-site environments)
• Deep expertise in Viptela SD-WAN (design, configuration, and troubleshooting)
• Strong proficiency with Cisco IOS-XE routing and switching
• In-depth understanding of WAN architectures, routing protocols (BGP, OSPF, EIGRP), and network performance optimization
• Demonstrated ability to lead network design validation and execute implementation with minimal supervision
• Excellent problem-solving, documentation, and communication skills
• Strong attention to detail and ability to work independently in a remote setup

Nice to Have:

• Experience leading large-scale or multi-site network design and upgrade projects
• Background in retail or other distributed enterprise environments
• Certifications such as CCNP Enterprise, CCIE, or Cisco SD-WAN certifications
• Familiarity with network automation/orchestration tools (e.g., Ansible, Python, DNA Center)

Project Details:

• Contract length: 3 months (with potential extension based on project scope and performance)
• Work setup: Fully remote

About Bold Business:

Bold Business is a US-based global business process outsourcing (BPO) firm with over 25 years of experience and $7B+ in client engagements. We help fast-growing companies scale through smart talent strategies, automation, and technology-driven solutions.

Bold Business recruiters always use a “@boldbusiness.com” email address and/or from our Applicant Tracking System, Greenhouse. Any variation of this email domain should be considered suspicious. Additionally, Bold Business recruiters and authorized representatives will never request sensitive information in email or via text.

Position Summary

We are looking for a Business Service Technician who can be the frontline technical expert responsible for ensuring our enterprise and small-business clients stay connected. You will provide high-level on-site support, diagnosing and resolving complex broadband connectivity issues delivered via Ethernet-over-Copper, Coax, or Fiber Optics. This role requires a blend of advanced technical troubleshooting, hands-on physical repair, and professional client interaction to maintain our reputation for reliability. 

Location: US (Nationwide) On-Site.

Key Responsibilities

• On-Site Diagnostics & Repair: Investigate and resolve service outages or performance degradation at the client’s place of business.
• Physical Layer Maintenance: Repair or replace damaged cabling (Cat5e/6 or Fiber) and connectors. Perform fiber splicing and use OTDR/Light Meters to verify signal integrity.
• CPE Management: Install, re-configure, and troubleshoot Customer Premise Equipment (CPE), including Managed Routers, Network Interface Devices (NID), Integrated Access Devices (IAD), and Optical Network Terminals (ONT).
• Network Configuration: Interface with the Network Operations Center (NOC) to verify VLAN tagging, IP assignments (Static/Dynamic), and routing protocols.
• Inside Wiring: Navigate business environments (server rooms, IDF/MDF closets, drop ceilings) to extend demarcations or optimize equipment placement.
• Quality Assurance: Conduct comprehensive speed tests and latency benchmarks to ensure the circuit meets Service Level Agreements (SLAs).

Technical Skills & Qualifications

• Connectivity Standards: Deep understanding of Ethernet standards and Fiber Optic technology (GPON, Active Ethernet).
• Networking Protocol: Proficiency in TCP/IP, DNS, DHCP, and basic command-line interface (CLI) interactions for equipment configuration.
• Tool Proficiency: Experience using fusion splicers, signal level meters, TDRs, and network testers (e.g., NetAlly, VIAVI).
• Hardware Knowledge: Familiarity with enterprise-grade hardware such as Cisco, Adtran, Juniper, or Ciena.
• Certifications (Preferred): CompTIA Network+, BICSI, or FOA Certified Fiber Optic Technician (CFOT).

Soft Skills & Requirements

• The "Professional Face": Ability to communicate technical issues clearly to non-technical business owners and IT Managers.
• Problem Solving: A methodical approach to troubleshooting—isolating variables to find the root cause of an issue quickly.
• Physical Demands: Ability to lift up to 50 lbs, climb ladders, and work in confined spaces (server closets/crawl spaces).
• Mobility: Must possess a valid driver’s license and a clean driving record for operating a company service vehicle.

What Success Looks Like

• Mean Time to Repair (MTTR): Consistently meeting or exceeding targets for restoring business services.
• First-Time Fix Rate: Resolving issues on the initial visit to minimize client downtime.
• Client Satisfaction: Maintaining high CSAT scores through professional conduct and clear communication.

Role Summary

Own and grow the Texas & South-Central territory by selling technical workforce solutions into data center construction projects. This is a field-based, hunter role focused on building a pipeline from scratch, developing relationships with key contractors and developers, and closing long-term, high-value service agreements.

Responsibilities

• Build, manage, and convert a pipeline of data center construction opportunities
• Develop relationships with General Contractors (GCs), Electrical Contractors (ECs), and developers
• Own the full sales cycle: prospecting, meetings, proposals, and closing
• Track active projects, bid cycles, and procurement timelines in the region
• Represent the company at job sites, client meetings, and industry events
• Partner with internal delivery teams to position and win work

Requirements

• 5–10+ years in sales or business development roles
• Experience selling staffing, workforce solutions, telecom, or construction services
• Proven track record closing 6–7 figure deals
• Strong ability to build relationships and generate new business
• Comfortable working in a field-based role with regional travel

Territory Overview

Texas & South Central is one of the fastest-growing data center regions, including:

• Dallas–Fort Worth (major hyperscaler cluster)
• Abilene, San Antonio, South Dallas
• Regional coverage: Louisiana, Arkansas, Mississippi, Oklahoma

DFW is the hub — most projects are drivable with occasional regional travel.

Nice to Have

• Existing relationships with contractors or developers in Texas
• Experience selling into data center or large infrastructure projects
• Familiarity with fiber, structured cabling, or low-voltage services

Compensation

• Competitive base salary
• Uncapped commission with strong earning potential
• Performance-based bonuses tied to growth

Role Summary

Build and expand a regional territory by selling workforce solutions into data center construction and infrastructure projects. This is a field-based role focused on developing new business, building long-term client relationships, and driving consistent revenue growth across a highly active and accessible region.

Responsibilities

• Generate new business opportunities and maintain a strong sales pipeline
• Build relationships with GCs, ECs, developers, and subcontractors
• Manage the full sales cycle from prospecting through contract execution
• Monitor project activity, upcoming builds, and procurement cycles
• Engage with clients in the field, including job sites and industry events
• Collaborate with internal teams to deliver competitive solutions

Requirements

• 5–10+ years of experience in sales or business development
• Background in staffing, telecom, construction, or technical services
• Proven ability to close large deals (6–7 figure range)
• Strong relationship-building and communication skills
• Willingness to travel regionally (primarily within driving distance)

Territory Overview

Key markets include:

• Indiana, Ohio, Illinois, Wisconsin, Minnesota, Nebraska
• Major hubs: Indianapolis, Columbus, Chicago
• 19+ active hyperscaler builds

Highly drivable territory with limited air travel.

Nice to Have

• Existing network within Midwest construction or data center markets
• Familiarity with major contractors (e.g., Turner, Mortenson, Holder)
• Experience supporting large-scale infrastructure or hyperscaler projects

Compensation

• Competitive base salary
• Uncapped commission structure
• Bonus incentives tied to territory performance

Job Overview

The Affiliate Marketing Analyst is responsible for managing day-to-day relations with a dedicated group of our affiliates and influencers. In this role, you will focus on growing current relationships, setting up exclusive deals, recruiting potential partners, and consistently hitting KPIs for your book of business.

The ideal candidate possesses strong problem-solving and time-management skills, feels highly comfortable engaging in high-volume email outreach, and excels at communicating with affiliates over the phone. Communication is paramount in the affiliate space; our primary goal is to provide an industry-leading partner

Key Responsibilities

• Monitor affiliate activity, identify operational areas of improvement, and recommend actionable ways to increase partner-generated revenue.
• Maintain a high level of communication with partners. Work closely with them to ensure they understand which deals are performing best.
• Send daily offers to your top partners and design/distribute affiliate newsletters to inform partners of new products, campaigns, or program changes.
• Strategically negotiate commission rates, paid placements, and organic placements with affiliates.
• Analyze and report weekly/monthly performance metrics to the team. Optimize paid media placements, provide necessary trackable links, and analyze ongoing performance.
• Proactively recruit new affiliates and partners through independent research, industry referrals, and other strategic avenues.
• Maintain complete comfort working with a diverse range of partners, including digital influencers and small-to-medium business (SMB) owners.
• Execute additional duties and responsibilities as management may deem necessary from time to time to support evolving business needs.

Qualifications:

• Minimum of 2+ years of professional experience working directly in Affiliate or Influencer Marketing.
• Associate’s degree equivalent required; Bachelor’s degree preferred.
• Strong aptitude with MS Office products and Google Suite, with an advanced proficiency in Excel/Google Sheets.
• Strong analytical capabilities with the ability to interpret data and translate insights into actionable partner strategies.
• Exceptional verbal and written communication skills with a proven ability to effectively manage and build trust-based partner relationships.
• Self-starter mindset with the ability to thrive within a collaborative team environment.
• Demonstrated attention to detail, quality, and organization in all work outputs.
• Professional demeanor in dealing with others, with a dedicated focus on maintaining constructive working relationships.

What We Offer:

• Competitive Pay and Benefits.
• Opportunity to work with cutting-edge design technology.
• Thrive in a fast-paced, supportive team that values work-life balance.
• Play a key role in design operations—your impact on company growth will be evident.
• Join a culture that values your contributions and equips you with the tools to succeed.
• Be part of an innovative team that continuously learns and adapts.

Job Overview

The HR Generalist is responsible for providing comprehensive support and guidance to all employees regarding company policies, procedures, compliance, and disciplinary actions. This role oversees onboarding, employee records management, performance tracking, and various other HR initiatives to support both people management and operational success.

Key Responsibilities

• Policy Administration: Support the administration and implementation of HR processes and procedures to ensure total adherence to workplace policies.
• Guideline Development: Participate actively in developing organizational guidelines and procedures.
• Incident Investigations: Conduct thorough pre-investigations to uncover the root causes of workplace incidents and grievances, recommending appropriate resolutions.
• Disciplinary Action: Prepare Notices to Explain (NTE) and related documentation, endorsing them to the HR Manager during the initial phase of the disciplinary process.
• Issue Resolution: Assist in the timely resolution of employee relations challenges and departmental initiatives.
• Employee Lifecycle: Responsible for the onboarding process of both new hires and newly regularized employees across all company resources.
• Database Maintenance: Manage and maintain accurate, secure, and up-to-date employee records and HR databases.
• Verification & Queries: Assist with internal and external HR-related inquiries, including pre- and post-employment verifications, Certificates of Employment (COEs), and general questions.
• Performance Support: Support and assist the HR Manager in executing and administering the performance management process.
• Metric Tracking: Assist in monitoring employee performance metrics, scorecard compliance, attendance-related concerns, and other relevant HR indicators.
• Documentation & Reporting: Prepare HR-related reports, documentation, and departmental metrics as deemed necessary.
• General Support: Perform other HR projects and duties as assigned to support organizational goals.

Qualifications:

• Bachelor’s degree in Human Resource Management, Psychology, Business Administration, or a related field.
• Minimum of 2–3 years of progressive experience as an HR Specialist or HR Generalist. BPO experience is preferred but not required.
• Strong understanding of local labor laws and employment standards, with direct experience handling disciplinary processes (including drafting Notices to Explain (NTE) and conducting incident pre-investigations).
• Familiarity with tracking performance metrics, monitoring employee scorecards, and managing attendance data.
• Proficiency in managing Human Resource Information Systems (HRIS), data entry, and maintaining meticulous employee records.
• Exceptional verbal and written communication skills for drafting formal HR documentation, reports, and addressing employee queries.
• High level of integrity and the ability to handle sensitive and confidential employee information with discretion.
• Strong analytical skills to conduct root-cause analysis on workplace grievances and recommend fair resolutions.
• Approachable demeanor with the ability to support employees at all levels and navigate complex employee relations issues smoothly.
• Willingness to work US hours and can support 100% remote work set-up. (stable Internet/Electricity and dedicated workspace)

What We Offer:

• Competitive Pay and Benefits.
• Opportunity to work with cutting-edge design technology.
• Thrive in a fast-paced, supportive team that values work-life balance.
• Play a key role in design operations—your impact on company growth will be evident.
• Join a culture that values your contributions and equips you with the tools to succeed.
• Be part of an innovative team that continuously learns and adapts.

Job Summary We are seeking a detail-oriented Data Enrichment Specialist to join our onshore operations team. In this role, you will uphold our provider data integrity by managing the precise entry, primary source verification, and maintenance of healthcare provider credentials within our secure databases. As a core member of the Data Enrichment Team, you will ensure clients remain compliant with stringent U.S. state and federal healthcare standards.

This position combines high-volume data processing, investigative research, and targeted outreach. You will not simply be entering records—you will ensure healthcare providers are properly vetted, verified, and cleared to deliver care.

Key Responsibilities

• Precision Data Entry: Execute end-to-end data enrichment tasks, including credentialing application entry, vendor resource verifications, and board certification updates, maintaining rigorous accuracy standards.
• Verification & Primary Source Research: Query online primary source databases to validate provider licenses, credentials, and third-party submissions.
• Application Lifecycle Management: Submit completed enrollment packets to commercial and government payers, actively tracking files through final "in-network" determination.
• Payer Compliance & Revalidation: Process government payer revalidations (Medicare/Medicaid) on schedule to prevent service disruptions or billing lapses.
• Payer & Agency Outreach: Conduct professional inbound and outbound calls with state licensing boards and insurance plans to resolve discrepancies and clear application bottlenecks.
• Quality Assurance: Audit files for documentation gaps and participate in peer-review quality checks prior to final submission.
• Data Security & HIPAA Compliance: Safeguard sensitive Provider Personally Identifiable Information (PII) in strict accordance with company security standards and healthcare privacy laws.

Qualifications

• Experience: Prior experience in high-accuracy data entry, administrative support, or U.S.-focused healthcare operations.
• Industry Knowledge: Working knowledge of provider credentialing, payer enrollment, CAQH, or medical billing (CMS-1500/837) is strongly preferred.
• Communication: Polished verbal and written English communication skills, with confidence navigating complex inquiries with state boards and payer representatives.
• Technical Proficiency: Intermediate to advanced skills in Microsoft Office (specifically Excel data manipulation) and aptitude for learning proprietary databases.
• Work Style: Self-directed and disciplined in a remote or hybrid environment, with strong accountability to team deadlines.
• Adaptability: Demonstrated ability to manage shifting priorities and stay current with changing regulatory requirements.

About Bold Business

Bold Business is an AI-first, delivery-first company building production-grade enterprise software, automation engines, and autonomous agent infrastructure. We build the way modern teams build: our engineers are not syntax-typists but Systems Conductors, who leverage advanced AI-agent developer environments to design, build, test, and ship production software at multiples of traditional manual velocity.

Position Summary

We are seeking a highly reliable, proactive, and tech-savvy Digital Marketing Administrator to manage the operational marketing pipeline for a high-profile podcast and media account. The ideal candidate is a proactive system-builder who naturally anticipates needs, takes ownership of workflows, and automates processes using AI tools to drive maximum efficiency.

In this role, you will serve as the operational backbone of the podcast and marketing workflow. You will oversee podcast production, manage downstream freelance resources, create promotional assets, and maintain strict tracking of daily deliverables. We are looking for a true owner who stays weeks ahead of episode releases and thrives in a high-transparency, fast-paced environment.

Key Responsibilities

Podcast Production & Video Operations

• End-to-End Pipeline Management: Oversee core interview-editing workflows, administrative publishing duties, and the creation of multi-format video packages with complex graphical overlays.
• AI-Driven Editing: Leverage advanced AI tools for podcast editing to maximize efficiency, scale output, and eliminate manual editing waste.
• Freelance Orchestration: Coordinate with external freelance editors to ensure the timely delivery of all assets while maintaining an explicit, consistent email hand-off log to track when production assets are cleared and moved downstream.

AI-Powered Content & Copywriting

• Proactive Show Notes: Draft and finalize highly engaging episode show notes weeks in advance using available raw transcripts.
• LLM & Quote Extraction: Utilize Large Language Models (LLMs) to scan transcripts, extract powerful quotes, and generate high-converting "hooks" for TikTok and short-form video.
• SEO Strategy: Develop and implement targeted SEO strategies for all podcast episodes to increase organic discoverability.
• Historical Cross-Promotion: Review past episodes to pull relevant quotes and "proof of concepts" to cross-promote new guest book launches or related content.

Social Media & Asset Design

• Visual Asset Creation: Produce high-quality promotional materials, including TikTok-style short trailers, audiograms, quote cards, and episode thumbnails.
• Advance Delivery: Ensure all social assets and quotes are finalized and delivered days in advance, allowing ample time for strategic promotion prior to the episode release date.
• Publishing & Distribution: Manage social media schedules, write compelling captions, publish content across multiple platforms, and draft/schedule newsletters.
• Asset Management: Handle the uploading, organizing, and routing of guest video files and other necessary release assets.

Operational Excellence & Transparency

• Communication & Delivery Tracking: Maintain strict daily operational hygiene by logging all completed tasks, subtasks, and deliverables at the end of each shift in the Communication and Delivery Tracker.
• Capacity Management: Log estimated completion times for all tasks to accurately track workload, justify production hours, and optimize team bandwidth.
• Quality Assurance & Compliance: Adapt to comprehensive show briefs and ensure all deliver

Technical Skills & Qualifications

• "System-Builder" Mindset: Demonstrate proactive ownership by taking the initiative to complete core assets as soon as raw materials (such as transcripts) become available, rather than waiting until release day.
• AI & Technical Proficiency: Possess strong technical ability to leverage AI and LLMs to automate repetitive workflows, generate hooks, and scale output without sacrificing quality.
• Reliable Communication: Maintain highly proactive daily communication, provide clear status updates, set professional boundaries, and ensure total alignment with client expectations.
• Hyper-Organization: Demonstrate the capacity to handle a high volume of moving parts while adhering strictly to daily activity logging for full operational transparency.
• Experience: Proven experience in digital marketing administration, podcast production coordination, or content operations.

Why Bold Business?

At Bold Business, AI is your competitive advantage. Our AI-Amplified™ model provides the infrastructure that allows you to operate at a higher, more strategic level. You will not just execute tasks; you will help architect intelligent marketing and production systems. Joining Bold means joining a culture that invests in your technical growth, rewards initiative, and gives you the tools to future-proof your career in the next era of digital media.